Returns and Refunds

If you are not entirely satisfied with your purchase, we’re here to help.

Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are nonrefundable.

If you receive a refund because the item is faulty then the postage will be refunded.

Contact Us
If you have any questions on how to return your item to us, contact us:

0117 950 2402

info@sdhair.co.uk

Returns must be sent to:
No.6 High Street
Westbury-on-Trym
Bristol
BS9 3DU

 

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